Last updated: February 27, 2026
These Terms of Service ("Terms") govern your access to and use of the Marshall AI Data Loss Prevention service, including the website at trymarshall.com, the admin dashboard, and the browser extension (collectively, the "Service") operated by Marshall ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account, installing the browser extension, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not use the Service.
Marshall provides AI data loss prevention tools designed for small-to-medium businesses in regulated industries. The Service includes:
To access the Service, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
The person who creates an organization account is the primary administrator. Administrators can invite team members, configure policies, and manage billing. Administrators are responsible for their team members' use of the Service.
You must immediately notify us at security@trymarshall.com if you suspect unauthorized access to your account. We support two-factor authentication (MFA) and strongly recommend enabling it for all administrator accounts.
You agree to use the Service only for its intended purpose and in compliance with all applicable laws and regulations. You must not:
The Service is offered on a subscription basis with tiered pricing (Starter, Professional, and Enterprise). Current pricing is displayed on our website and checkout page. We reserve the right to modify pricing with 30 days' advance notice.
New accounts receive a 14-day free trial with full access to the Professional plan features. No payment information is required to start a trial. At the end of the trial, you must subscribe to continue using the Service.
Subscriptions are billed on a monthly or annual basis, as selected at checkout. Payments are processed by Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method.
We offer a 30-day money-back guarantee for new subscriptions. If you are not satisfied within the first 30 days, contact us for a full refund. After the 30-day period, refunds are provided at our discretion on a prorated basis.
The Service, including all software, design, text, graphics, logos, and other content, is owned by Marshall and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your active subscription.
You retain ownership of all data you input into or generate through the Service ("Customer Data"). You grant us a limited license to process Customer Data solely to provide and improve the Service. We will not use Customer Data for any purpose other than delivering the Service to you.
If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, worldwide, royalty-free license to use and incorporate such feedback into the Service without obligation to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to indemnify, defend, and hold harmless Marshall and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
You may cancel your subscription at any time through the dashboard billing page or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until then.
We may suspend or terminate your access to the Service if you violate these Terms, fail to pay subscription fees, or if we reasonably believe your use poses a risk to the Service or other users. We will provide notice before termination except in cases of severe violations.
Upon termination, your right to use the Service ceases immediately. We will retain your data for 90 days after termination, during which you may request an export. After 90 days, your data will be permanently deleted.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and, for significant changes, by email to the address associated with your account. Your continued use of the Service after the effective date of revised Terms constitutes acceptance.
For questions about these Terms of Service, please contact us: